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FULL CALL FLOW CUSTOMIZED MESSAGING 

You have the power only once to make a first impression.

​With ADVERTEL on your team, your primary point of connection, your phone system, works to direct your valued caller through each stage of contact.  NEVER A-I!  Your system is carefully designed to impress each caller: New or Repeat customer. 

The initial Greeting: You offer a custom, welcoming message, with music!

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When he selects an extension; while the call is Transferred, No More Ringing in his ears!  He hears a message customized with music while connecting to that extension.  Introduce your caller to the team member at that extension and tell him what to expect and how to be prepared when his call is taken.

  

If the team member is unavailable, your Customized Voicemail greeting encourages the caller to leave details about why he is calling.  Let them know voicemail is frequently checked and calls are returned promptly.

 

In those occasions when you must place a call on park or hold, your custom on hold message goes to work!  Here your caller is made aware of a full range of what you do!  He may have called about one thing.  Now he is acquainted with more than one single item!

Making Music

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